APPLIANCE REPAIR IN BASINGSTOKE
Basingstoke Service Centre understood the convenience of relying on our domestic appliances and the necessity of getting them repaired quickly.
Since Jim's retirememt at the end of 2022, the baton for in home repairs to your domestic appliances has been entrusted to
Stuart of BASINGSTOKE APPLIANCE SOLUTIONS
With 30 years of experience and access to spare parts for most brands, repairs can still quickly and reliably be carried out to nearly all makes and types of domestic appliance and all for a reasonable rate.
Stuart has gained extensive white goods knowledge since serving an apprenticeship at Basingstoke Service Centre
and specializes in the BOSCH NEFF SIEMENS brands.
I called one of your engineers out to fix my washing machine not sure what it was going to be.
The engineer came out and he quickly found out had caused the problem, it was a five pence piece blocking the pipe.
I was relieved it wasn’t too serious, but I will be checking all pockets etc to ensure it doesn’t happen again.
The engineer quickly put the machine through its paces and all is well.
He was very polite and a it was service with a smile. Highly recommended
IMPORTANT COVID-19 GUIDELINES FOR HOME VISIT REPAIRS
Following the support and guidelines for working safely during Covid-19 the following statement sets out what you can expect from us and what we expect from you to keep all parties safe during a home visit.
We at Basingstoke Service Centre have carried out a risk assessment in order to ensure that all reasonable steps are taken to the best of our ability to keep you safe.
We will ask at the time of booking for you to answer honestly any relevant questions regarding the present situation of the household.
We will not be able to carry out any work in a household that is currently isolating because one or more of the occupants has symptoms or where an individual has been asked to shield - unless it is to remedy a direct risk to the safety of the household. (This will be undertaken solely at the discretion of the engineer)
We will ask if you require the engineer to wear a mask during his visit. Should the need for a second visit arise it will be the same engineer attending.
On arrival, the engineer will wear a face covering if this has been requested. He will bring with him all the necessary tools and spares available including his own pen. He will frequently wash his hands or use his own hand sanitiser during his visit especially after coughing, sneezing or blowing his nose and try to keep contact with any surfaces to a minimum. Any discussion regarding the appliance with the householder will be carried out whilst maintaining social distancing as set in place. Documentation/receipt will be left if requested.
On leaving, our engineer will have with him cleaning/sanitising solution and cloths to wipe down appliances and surrounding surfaces he may come into contact with and bag up used cloths and gloves to take away on leaving.
We will ask for as much information regarding the repair in order to minimise the time spent in your home and try to reduce the need for a second visit.
What we expect from you
Before his arrival please clean and sanitise the appliance and surrounding surfaces that he may come into contact with. Have the front door open and leave all internal doors open to minimise contact with door handles. Minimise movement in busy areas across the household where people travel to and from such as hallways and if the appliance is in a kitchen or utility room. Have your chosen payment method readily available.
Our priority is for our visits to be as stress-free as possible for our customers and our engineers so please contact us if you have any further queries regarding our Covid-19 policies.
OUR OPENING HOURS
Since Jim and Sandra's well earned retirement at the end of 2022,
The Basingstoke Service Centre Shop
located at the top of town has sadly now closed it's doors.
Repairs for your large domestic appliances will continue with
Basingstoke Appliance Solutions
GET IN TOUCH
Based locally in Basingstoke